Executive Summary

It is widely acknowledged that there is a need for Recovery Coaching services within the current corporate environment. With this in mind, we offer our specialised Recovery Coaching Services.

In this document we would like to confirm our understanding of your needs and provide our model and rates. We propose to initiate, manage and deliver a pilot Recovery Coaching and Intervention Program, which offers a visible return on your company’s investment and we believe you will benefit from using the various services we have to offer.

Our specialty is Substance Abuse and Dual Diagnosis interventions and integrations. Each intervention can be specifically designed to suit your needs. Our corporate offering focuses on Corporate Wellness and is delivered through Wellness days and other interventions.

To ensure the successful implementation of the intervention we feel that it is vital to have the following:

1: Awareness around addiction in the work place and to know the consequences thereof. Awareness is raised by means of talks, training, workshops and Wellness Days. Awareness around the progression of the illness i.e. use, misuse, abuse and addiction is covered and discussions around the belief that addiction is a moral dilemma, when it is in fact a disease, are held.

2: An Intervention and Integration Programme that can “bolt” onto the existing wellness programme and assist managers and staff with the challenges faced when dealing with the Chaos, Crisis and Conflict of addressing the addictive system.

3: An internal support network within the organisation, where mentorship skills and discussions offer ongoing support.

What is Upward Spiral?

EMPOWERING PERSONAL RESPONSIBILITY

Upward Spiral is a national initiative that encourages proper training and advice regarding addiction problems in the workplace. Associated with both the SHARP Treatment Centre and Crescent Clinic in Gauteng and other national recovery facilities, Upward Spiral has the ability to discuss and provide functional advice to individuals and groups alike. Over the last year we have developed a Corporate Wellness division. Under this banner we attend wellness days and provide simple, logical and effective advice for individuals who need advice on substance abuse, addiction and related mental disorders, and the treatment thereof.

In conjunction with our clinics we also travel. We have numerous speakers and wellness trainers who are able to speak at corporate functions. Again, providing the same effective advice, presented in an approachable and entertaining manner that will both stimulate and articulate the problems corporates face and the solutions available.

Upward Spiral boasts a respected clientele, with brands such as Investec Bank, Standard Bank, Citi Bank and Credit Suisse, as clients.

Upward Spiral provides tools for the effective management of addictions and the approach to awareness in the workplace.

Upward Spiral: Empowering Personal Responsibility

Director of Upward Spiral

Upward Spiral has a number of speakers available in various fields of expertise. These include, but are not limited to, clinical psychologists, psychiatrists, medical doctors, counsellors, coaches and trauma specialists.

David Collins

David Collins is a specialist coach and consultant with extensive financial sector experience. He currently coaches several leading companies in South Africa, such as JPMorgan, Gold Fields, Bidvest Bank and Citi Bank. David uses the Co-Active Coaching model which is recognised by the International Coach Federation.

David has over 20 years’ experience in the corporate environment, working mainly within the banking sector. Over the years he has worked within, or for, the following corporations: JPMorgan; Chase Bank; Fleming Martin; IBM; Accenture; Old Mutual and Daiwa Securities. He has worked in London, Cape Town and Johannesburg. He has been involved in many high-level projects and has been party to company takeovers, mergers and disaster-recovery situations. He has a very good understanding of corporate culture, its structures and environment and first-hand experience of the challenges that corporations and their management teams experience.

David is the CEO of the newly-founded Upward Spiral; an addiction and wellness initiative, which will grow to incorporate multiple fields within the corporate-training and addiction-treatment industry. David is currently the CEO of SHARP Addiction Clinic in Johannesburg, which he founded in May 2001. He is also the director of the Dual Diagnosis Unit at Crescent clinic in Johannesburg. He has a vast wealth of specialised professionals at his disposal, from psychiatric and psychological expertise to medical[W1] social and occupational therapists. This multidisciplinary team approach has ensured the successful implementation of his coaching practices in the past.

In addition, David is one of the founding members of Nerd works (PTY), the holding company of Dial-a-Nerd and Dial-a-Nerd Corporate Operations. This has given him insight into the corporate culture of a young, fast-expanding and evolving, successful IT start-up company.

Apart from his vast corporate experience and first-hand experience of new business startups, David has a keen sense of how important social responsibility is to the sustainability of our country and economy. To this end, David started SHARP, a primary-care facility for people suffering from chemical substance abuse. He then went on to become the founder of the U-ACT Trust (Ubuntu Addiction Community Trust) a section 18a company, which aims to incorporate the skills and success of coaching in treating the destructive systems of addiction. It is within this environment that David has honed his strong people skills, particularly in the areas of listening, intuition and personal empowerment. The combination of all the above skills and David’s uniquely-driven personality makes him an exceptional coach.

Wellness days in Gauteng:

Our stand includes brochures for both the SHARP Treatment Centre (specific to Substance Abuse) and Crescent Clinic (specific to Psychiatric disorders and Dual Diagnosis). We have banners for both facilities as well as non-alcoholic champagne.

Brochures supply information on the various types of addictions, In-Patient and Out-Patient Treatment, as well as the 12 steps.

Brochures on Crescent Clinic include information on The Dual Diagnosis Unit, The General Psychiatric Unit, the Young Adolescent Programme and the Eating Disorder Unit.

The attendee will provide employees with one-on-one information and guidance pertaining to any issue he or she brings to the table.

The details of employees who have come to us with a problem are taken down and we follow-up to see which interventions we can put in place.

*No cost involved

National Wellness days:

Our stand includes brochures for both the SHARP Treatment Centre (specific to Substance Abuse) and Crescent Clinic (specific to Psychiatric disorders and Dual Diagnosis). We have banners for both facilities as well as non-alcoholic champagne. Brochures supply information on the various types of addictions, In-patient and Out-patient Treatment, as well as the 12 steps.

Brochures on Crescent Clinic include information on The Dual Diagnosis Unit, The General Psychiatric Unit, the Young Adolescent Programme and the Eating Disorder Unit.

The attendee will provide employees with one-on-one information and guidance pertaining to any issue he or she brings to the table.

The details of employees who come to us with a problem are taken down and we follow-up to see which interventions we can put in place.

Costing:

Costing:

Transport will be taken into consideration and accommodation if needs be. This will depend on the client’s budgetary constraints.

The attendees will walk away:

With the ability to make informed choices

With a better understanding and awareness of addiction in the workplace and general mental health

With the knowledge that addiction is a systems illness

With knowledge of where and how to get help

Knowing how to identify a colleague/employee/family member who is using, and interventions that need to be put in place

Knowing the difference between use, misuse, abuse and addiction

Knowing the seriousness of this disease

Presentation:

Pilot Coaching and Intervention Programme:

As you are well aware, substance abuse in the workplace is a highly-sensitive and contentious subject, therefore our interventions are designed using some of the following components:

Presentation (1 hour):

The presentation: ‘Addiction in the workplace - a new approach’ by David Collins covers addiction and intervention in the workplace, it touches on topics relating to the awareness of addiction, and approaching the topic with peers and subordinates.

There is also a further discussion on topics and areas specific to the intervention in and the management of addictions.

Group interaction/feedback

This is a vital part of the workshop, as it allows facilitators to assess the challenges that employees are facing around substance abuse and decide which interventions need to be put in place.

This information will then be given to leadership through a reporting process.

Questions and answers (1 hour):

Employees will receive the opportunity to share their personal experiences around addiction and ask questions pertaining to the presentation.

This will be done in a safe and nurturing way.

Costing:

Costing:

2[W2]

2 hours per session

A 20 % management fee is charged

National Substance Abuse Helpline (0861 ADDICT-233428)

This Helpline has two main objectives:

· To help prevent the development of problems associated with addiction

· To provide effective interventions and reintegration’s when such problems arise

Why is there a need for this helpline?

For most people, taking a substance is recreational entertainment. However, for a small number of people excessive using may become a problem, or may be the result of a comorbid diagnosis e.g. untreated chemical depression. This results in damaging compulsive and addictive behaviour, which not only affects the individual but the family, the workplace and the country as a whole. This helpline provides fast, effective results and enables us to strike while the iron is hot, ensuring better use of the services already supplied by the company’s existing[W3] Employee Assistance Programme (EAP). This in turn, combined with our database, ensures a better return on investment for corporates.

Treatment Network:

The treatment and counselling is structured around a dedicated Substance Abuse Counselling Line and a nationally-distributed team of skilled and experienced treatment professionals, who are all specifically trained in facing the challenges of addiction and the manifestations thereof e.g. food , gambling, sex, cyber space and many more addictions.

The existing Substance Abuse line and treatment network is a well-established, readily accessible resource which has experience in providing a 24/7 service. In its current form, it is able to deliver a cost-effective, needs-driven and user-friendly, multilingual service nationally.

The service has a proven track record. A documented study of treatment outcomes shows quite conclusively, that purely as a treatment intervention, the service continues to deliver successfully.

Counselling Line:

The Substance Abuse Counselling Line service consists of a team of counsellors who provide callers with a multilingual, 24/7 service.

Types[W4] of help available:

These telephone counsellors are able to:

· Provide information about the service to would-be referrals and referents · Counsel problem users over the telephone when referral for treatment is not required or requested

· Facilitate the referral of problem users to the treatment network when indicated

· Deal with crisis calls, hoax callers and non-problem substance abuse calls in a positive manner

· Use a Case Management system, which allows for each caller to be assessed and counselled, ensuring that the client receives the best use of existing wellness providers

Where are we based?

· Our administrative headquarters are in Gauteng and we have a nationally-based telephonic and referral service.

· The Substance Abuse Counselling and Recovery Coaching has established itself as a reputable resource within the treatment community.

Treatment programme:

If you are identified as being a Substance Abuser and would like further treatment , a counsellor will refer you to your nearest Addictions Clinic or medical professional, who will enrol you in a specific treatment programme. The cost of such treatment is given to the caller, as well as details on medical aid payments for such treatment.

What will employees receive from calling this helpline?

· Instant access to help for employees or family members

· Telephonic counselling and assistance

· Better utilisation of existing resources

· Referral to either a rehabilitation centre or a medical professional

· Information on all the resources and help that is available to them

· Information on medical professionals available in their area e.g. psychologists,

psychiatrists, trauma counsellors, coaches and medical doctors

One-on-one Coaching and Intervention Programme for employees:

If the need for coaching arises we have a selection of qualified psychologists, psychiatrists, counsellors as well as Executive and Recovery Coaches. Working in conjunction with the company, we will assess which type of therapy is best for the client.

This includes:

· One-on-one coaching/therapy sessions with a certified Recovery Coach/therapist

· We recommend six sessions per individual and we reassess thereafter

· Feedback will be given on completion of the sessions

· An individual/employee will be specifically assigned to a coach best suited to him or her

Costing:

Individual coaching sessions:

· 1 hour per session

· R500 per hour

· We recommend six sessions per employee

Reporting Process:

Upon the successful implementation of the programme, an outcomes-based report will be generated for management to consider, with a focus on these elements:

· Assessment of current Substance Abuse Challenges faced within the company’s environment

· Recommended action plan

· Practical issues faced

· Personal transformation